Policies

Hotel Vancouver British Columbia Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 39 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 17 years old stay for CAD 10 per person per night when using an existing bed. People no matter the age stay for CAD 20 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Important Information

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Please inform Divya Sutra Suites on Robson Downtown Vancouver of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of CAD 50 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note, reservation name holder must present at time of check-in along with his/her valid government issued photo ID and a valid major bank issued credit card used for making the reservation. If credit card payment does not go through then the reservation will be canceled right away. Pets are allowed on request only. Please be aware that a charge applies for early departures. Car rental services are available onsite, please check with property front desk for prices. Please note, construction is taking place in the nearby area during the day on weekdays.

Divya Sutra Suites on Robson Downtown Vancouver Main image
Divya Sutra Suites on Robson Downtown Vancouver

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